Our Guarantee


We want you to be satisfied with your purchase. skin-lasting® has helped thousands of people just like you with their dry skin conditions, and we are confident you will love the results!

First time customers will receive a complementary sample size bottle of skin-lasting® , a one week supply. If for any reason you are unsatisfied, contact us for a refund, return the full size bottle and keep the sample size as our gift to you.

Shipping and returns FAQ



How can I order skin-Lasting?
You can order Skin-Lasting on our website on the "Shop" page.
Select the items you would like to purchase and click the "Add to Cart" button.



During checkout you will be asked to provide:

• Your e-mail address.
• Your credit card billing address.
• Your shipping address.
• Your credit card type, number, CVC code and expiration date.

Are there additional ways to place my order?
If you prefer not to order online, you may download an order form
and fax us your information at 866-738-7187.

You may also or send it via U.S. mail to:
Skin-Lasting
P.O. Box 18707
Asheville, NC 28814

Payment and Billing


What forms of payment does skin-lasting accept?
www.skin-lasting.com accepts the following forms of payment:
  • Visa
  • Mastercard
  • American Express



Do you Accept Checks or Money Orders?
We will accept your check, your order will be shipped after we
have received your check has cleared.

When will my credit card be charged?
Your credit card will be charged when your order is placed.

Do you charge sales tax?
We are required to collect tax in the state of North Carolina


Shipping



How long does it take to recieve my order
We strive to ship within three business days.

What couriers do you use?
We use the following couriers to ship Skin-Lasting:
  • USPS
  • UPS
  • FEDEX

How much does shipping and handling cost?
(need info on how you calculate, if you want to include it)


Returns and Exchanges


How do I return my order if I am not satisfied?
As a first time customer, you will receive a complimentary .5oz sample
size bottle with your order to sample the product first. If you are not
satisfied, contact us for return authorization. Return the sealed,
unopened 6oz bottle and keep the remaining sample size bottle.
Returns must be received within 30 days of purchase. Please include
your original invoice with your shipment. If you don't have your original
invoice, make sure to include your name and shipping address. The
Customer is responsible for all shipping charges and is liable for loss,
damage or theft to the package. Your account will be credited within
30 days of return. If you have any questions please contact us before
returning your products. Returns will not be accepted without prior
authorization from skin-lasting.





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